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Quality Over Quantity.
Care You Can Trust.
Luxury Pet Grooming.
Luxury Pet Grooming.
The Tails
in The City
The Tails
in The City
Who We Are
Quality Grooming. Every Time.
Skilled professionals focused on a calm, consistent, stress-free experience.
New Pricing. Elevated Experience
What We Offer
We are a full-service luxury grooming experience
designed to keep your pet calm, comfortable,
and cared for.
All packages include:
Massage Bath
Hypoallergenic or Oatmeeal Shampoo
(based on your pet's skin needs)
Skin & Coat Conditioning Treatment
Teeth Brushing
Ear Cleaning
Nail Trim & File
Blow-Dry & Fluff Finish
Signature Finishing Touch
(based on your pet's needs & your preference)
All Prices are Estimates. Final Pricing may vary based on size, coat condition, temperament, and time required.
designed to keep your pet calm, comfortable,
and cared for.
All packages include:
Massage Bath
Hypoallergenic or Oatmeeal Shampoo
(based on your pet's skin needs)
Skin & Coat Conditioning Treatment
Teeth Brushing
Ear Cleaning
Nail Trim & File
Blow-Dry & Fluff Finish
Signature Finishing Touch
(based on your pet's needs & your preference)
All Prices are Estimates. Final Pricing may vary based on size, coat condition, temperament, and time required.
01/ Expert Handling
Calm, experienced grooming focused on your pet's comfort and safety.
02/ Tailored Care
Customized services based on your pet's coat, skin, and individual needs.
03/ Premium Care
A low stress environment designed for quality over rush.
Our Locations
Learn about the different services and packages we offer in each location.
Pick the location closest to you!
Pick the location closest to you!
Tracy Policies
Payment
A valid card on file is required to secure all appointments.
A 3.75% surcharge applies to all credit card transactions.
Pricing
All services are starting prices.
Final pricing is based on
Size
Coat Conditon
Behavior
Time Required
Cancelation/Reschedule/No Show
We require a minimum of 48 business hours'
notice to cancel or reschedule.
Appointments charged with less notice will be charged 100% of the scheduled service.
Business hours do not include Sundays.
Late Arrivals
Please notify us as soon as possivle if you are running late.
10-15 minutes late --$10 late fee may apply
15+ minutes late -- appointment may be canceled and charged as a no-show
Services may be modified based on time remaining.
Pick-Up Policy
Pets must be picked up within 1 hour of notification.
After 1 hour - $15 for every 15 minutes
Maximum late pick-up $100
Additional care
If you pet requires additonal cleaning during their visit:
$20-$50
Agreement
By booking, you agree to all policies.
Policies apply to all clients without exception,
A valid card on file is required to secure all appointments.
A 3.75% surcharge applies to all credit card transactions.
Pricing
All services are starting prices.
Final pricing is based on
Size
Coat Conditon
Behavior
Time Required
Cancelation/Reschedule/No Show
We require a minimum of 48 business hours'
notice to cancel or reschedule.
Appointments charged with less notice will be charged 100% of the scheduled service.
Business hours do not include Sundays.
Late Arrivals
Please notify us as soon as possivle if you are running late.
10-15 minutes late --$10 late fee may apply
15+ minutes late -- appointment may be canceled and charged as a no-show
Services may be modified based on time remaining.
Pick-Up Policy
Pets must be picked up within 1 hour of notification.
After 1 hour - $15 for every 15 minutes
Maximum late pick-up $100
Additional care
If you pet requires additonal cleaning during their visit:
$20-$50
Agreement
By booking, you agree to all policies.
Policies apply to all clients without exception,
Santa Clara Policies
All appointments will require a credit card on file in order to secure an appointment, (no charges will be applied until services are complete).
A Credit Card fee if 3.75% will be applied for all major credit card companies (Debit Cards included).
Cancelation/ reschedule/ no-show: All appointments will require a 48 hours' notice to be either canceled or rescheduled. Should an appointment be rescheduled/cancelled less than 48 hours a 50% of your pet's service will be charged, any appointment missed, cancelled or rescheduled on the same day will be 100% of the service cost.
Flea/ticks: Please keep in mind that your pets' services are being provided in Jenna's home. If your pet requires Flea/tick shampoo/removal, your pet will automatically be given a Flea/tick bath and a $25 charge will be applied.
Late Drop off: if your pet will not be arriving on time please send a text or call at your earliest knowledge.Late Drop offs may change the service that your pet receives. (ex. if your pet is scheduled for an all over haircut but did not arrive on time your pet may only receive a face, feet and sanitary trim) There will also be a late drop off fee of $1 p/m10-30 mins $10-$2530+mins will be subject to a no call/no show fee of 100% service cost.
*If youre having someone else drop off please let them know about the policies as they will apply to everyone without exception.
Pick up: all pets not picked up within 30 minutes after notification will a daycare fee of $10 for every 30 minutes. ex: pooch was dropped of at 9 am, a notification was sent out at 11:30 am that pooch is ready for pick up. If pooch is not picked up by 12pm a $10 fee will be applied and so on.
*if youre having someone else pick up please let them know about the policies as the will apply to everyone without exception.
Rewash/Clean up fee: Once again keep in mind that your pets services will be applied in Jennas home. Before your pets designated appointment time please allow your pet to relieve themselves. If your pet should relieve themselves in Jennas care there will be a $15 clean up fee applied. Should your dog require a "Rewash" a $25 fee will also be applied.
Evaluation: if your pet has never been professionally groomed, professionally groomed in over 6 months or has never been groomed and is over 6 months old, your pet will require a $25 evaluation appointment. This will also apply to any pet who has been turned away or expelled, from another professional establishment.
A Credit Card fee if 3.75% will be applied for all major credit card companies (Debit Cards included).
Cancelation/ reschedule/ no-show: All appointments will require a 48 hours' notice to be either canceled or rescheduled. Should an appointment be rescheduled/cancelled less than 48 hours a 50% of your pet's service will be charged, any appointment missed, cancelled or rescheduled on the same day will be 100% of the service cost.
Flea/ticks: Please keep in mind that your pets' services are being provided in Jenna's home. If your pet requires Flea/tick shampoo/removal, your pet will automatically be given a Flea/tick bath and a $25 charge will be applied.
Late Drop off: if your pet will not be arriving on time please send a text or call at your earliest knowledge.Late Drop offs may change the service that your pet receives. (ex. if your pet is scheduled for an all over haircut but did not arrive on time your pet may only receive a face, feet and sanitary trim) There will also be a late drop off fee of $1 p/m10-30 mins $10-$2530+mins will be subject to a no call/no show fee of 100% service cost.
*If youre having someone else drop off please let them know about the policies as they will apply to everyone without exception.
Pick up: all pets not picked up within 30 minutes after notification will a daycare fee of $10 for every 30 minutes. ex: pooch was dropped of at 9 am, a notification was sent out at 11:30 am that pooch is ready for pick up. If pooch is not picked up by 12pm a $10 fee will be applied and so on.
*if youre having someone else pick up please let them know about the policies as the will apply to everyone without exception.
Rewash/Clean up fee: Once again keep in mind that your pets services will be applied in Jennas home. Before your pets designated appointment time please allow your pet to relieve themselves. If your pet should relieve themselves in Jennas care there will be a $15 clean up fee applied. Should your dog require a "Rewash" a $25 fee will also be applied.
Evaluation: if your pet has never been professionally groomed, professionally groomed in over 6 months or has never been groomed and is over 6 months old, your pet will require a $25 evaluation appointment. This will also apply to any pet who has been turned away or expelled, from another professional establishment.
Gallery
Look at all these happy pets!
First Time? Get 15% OFF
Book your first appointment with us to get our promotional offer
Contact Us
Looking to book your pet in with us? Fill out the form below or give us a call and we will get back to you ASAP!
Fields marked with an asterisk (*) are required.
Call or text: Tracy (408) 882-7207
Call or text: Santa Clara (209) 800-9434
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Tracy
Santa Clara
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